At Leyla D Brows and Beauty, we strive to provide exceptional service and ensure client satisfaction. In the event you need to request a refund, please refer to the following refund policy, which aims to address various scenarios fairly and clearly.
Service Satisfaction: If you are not fully satisfied with the service provided, please contact us within 7 days of your appointment. We will work with you to address any concerns, and may offer a resolution or refund depending on the situation.
Product Refunds: We offer a full refund or exchange for products that are unused, unopened, and in their original condition. Refunds or exchanges can be processed within 14 days of purchase.
Non-refundable Deposits: Please note that deposits for appointments are non-refundable.
Appointment Cancellations: If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice to avoid any charges.
Refund Process: Refunds for services will only be considered if the service was not performed to the agreed standard.
If you have any questions or need assistance regarding a refund, please do not hesitate to contact our customer service team. We are committed to ensuring your experience with us is positive and fulfilling.
Leyla D is dedicated to creating an environment where people feel safe and respected, offering personalised skin treatments, laser hair removal, and brow shaping at affordable prices.
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